defensiveness

6 Ways a Pastor Should Respond to a Departing Congregant

6 Ways a Pastor Should Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you anticipate when you sign up to be a pastor, but there are few moments more important in your ministry than these tense conversations.

Over the course of this series, I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.

One friend wisely said, “I think the pastor needs to do his part in hearing the discord, attempt to reconcile, and when reconciliation is not the solution for continued membership, to ensure a good relocation.” She’s right. Here are six ways a leader should respond to those who are leaving:

This Week's Recommendations

This Week's Recommendations

1.      What A Ten Year Study on Self-Centeredness Revealed: John Cacioppo concluded, "that focusing on yourself causes you to feel more isolated which causes you to focus even more on yourself. A vicious cycle of self-centeredness and loneliness ensues. To put it plainly — a focus on ourselves grows when we are continually by ourselves." 

2.      Half of Millennial Christians Say It's Wrong to Evangelize: Kate Shellnutt reports on new research from Barna, "Younger folks are tempted to believe instead, “if we just live good enough lives, we can forgo the conversation entirely, and people around us will almost magically come to know Jesus through our good actions and selfless character,” she said. “This style of evangelism is becoming more and more prevalent in a culture constantly looking for the fast track and simple fix.”

3.      What God Does for Us in Suffering: Randy Alcorn offers important wisdom, " There’s no nearness to God without dependence on God. And nothing makes us more dependent on Him than when the bottom drops out."

4.      How to Read the Book of Revelation Well: Great advice by Ian Paul. Every point packs a great punch and is well worth the read. He shares, " This is not an exercise in being ‘academic’ in our reading. It is just the normal discipline of recognising that the Bible was speaking in the language of its context and culture, and this decisively shapes its meaning."

5.      Confronting Defensive People: Jim Van Yperen with seven pieces of advice that we can all use, "A simple rule is this: never confront power with power, confront power with loving truth."

6. Making Faith Your Own or Making Up Your Own Faith? Benjamin Vrbicek reflects on stunning statements from a seminary President.

6 Ways a Leader Needs to Respond to a Departing Congregant

6 Ways a Leader Needs to Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you think about when you sign up to be a pastor or leader, but there are few moments more important in your ministry than these tense conversations.

Two friends have responded to my series on leaving and finding a church with questions about a pastor’s responsibility in the midst of church departures. It’s a fair and helpful question. Over the course of this series I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.