A few months ago my mom completed ten years as Department Head of Speech and Hearing Sciences at the University of Arizona. She is now “retired” from that role and continues serving as a professor. My mom is one of the most skilled leaders I’ve had the chance to learn from. With her retirement as department head in the rear-view mirror, I took the opportunity to sit down with her in order to benefit from her insight.

When did you first think of yourself as a leader?

The first leadership position I recall was serving in student council in junior high. I didn’t think of it so much as leadership, rather, it was a way to get involved. I cared and I liked the people, so I was happy to serve. I’ve always thought that leadership is more about caring and guiding, than ambition or the desire to revolutionize things.

Over the course of high school and college I was asked to serve in various leadership capacities and was always willing to do so. Even as department head, I agreed to the position because I was asked to serve. At the time, I was the logical person. To be honest, I would have been happy supporting someone else in the role so that I could focus more on my research and teaching. But, I knew I could do it and I was willing to lead for the good of the group.

How do you view your calling as a leader?

I know that I’ve been given some gifts that are important for leadership. Perhaps my strongest abilities are relational; I typically work well with people. The interpersonal part of the role came easily, even when working with those with higher authority. It has never scared me because I always viewed administrators as people like everyone else, not just as authority figures, but real people whom I enjoyed getting to know.